We do business with people (people that we know, like and trust). We spend time building strong relationships with co-workers and other
Haste makes waste
“Take time for all things…” ~ Ben Franklin The wisdom of our forbearers has given us so many warnings about the dangers of hurry, rush, and
The Job of a Leader
I was very fortunate to work for an excellent leader and mentor named Bob Baker. Bob knew what it took to be a good leader; he demonstrated
Frosty The Snowman Goes Into Business For Himself
Frosty, for so long known as "the Snowman," always had secret aspirations of becoming an entrepreneur, of shaking off the shackles of the
What do I do when my employees ask for a raise?
There’s no conversation that business owners want to avoid more than when an employee asks for more money. It’s awkward. Either you haven’t
How to talk so your boss will listen, and listen so your boss will talk.
The meeting’s over and you are gathering up your stuff. As you review the meeting there’s a pit in your stomach: did we accomplish anything
Qualifying sales leads over the phone: Here’s how to do it!
One of the challenges with using social media and content marketing to generate leads is that the leads aren't always well qualified. Just
What to do when everyone else is on vacation
This time of year can be frustrating. You are trying to grow your business, you are trying to move projects forward, you are working hard at
The vulnerability of being a business owner
In her wildly popular TED talk Brene Brown tells us that one of our deepest fears is vulnerability. We are afraid of the act of letting
What EVERY Business Owner Needs To Practice This Summer
Ahh, to be young. I remember the summer I was 10 years old. It was the summer of all summers. My family was living in the San Francisco bay