WHAT TO DO WHEN...

What do you when you face a sticky situation with your employees? In our "What do you do when.." series, we answer your questions and give practical solutions to your employee and business problems.

What to do when… You’re not sure you can keep going

My business started off so strong. But the last year or so it's been really rough. The clients are there, but they're so much more

Employees missing deadlines? Here’s how to make it stop!

Missing deadlines is a common occurrence in the world of small business. No one is to blame (or everyone is to blame) and there are no real

Copycat competitors: What to do when you get copied by a competitor

One of the rewards of offering a quality service is that after a while, people will start to notice.  However, that means your competitors

What to do when… business is picking up!

You open your email. There's 3 emails -- all from prospects who have accepted your proposal. You've been writing proposals like mad the last

What to do when… you have an employee absence problem

Brady has been with you for 6 months or so, but he's been either late or absent 5 out of the last 8 Mondays. You get it, you were young

What to do when… No one is visiting your website

I’ve put significant time and money into our company website, but all those thousands of dollars and hours of effort haven’t made people

What to do when… your skills are aging (as you are)

In your heyday, you were hot. You could cold-call with the best of them, your headlines were the talk of the town, and managing projects was

What to do when… Your employee is threatening to quit

Terence has been a solid team member the last 4 years, and in the last 18 months has really become an essential part of the team. When you

What do you do when … your employees don’t care?

Yesterday I was chatting with a business owner who told me this: ”I just don’t know if my team is as engaged as they need to be. I mean,

What do you do when … you need more leads?

You’ve been delivering solid work over the last few months. Your clients appreciate you, you are getting referrals and your business