Management

Managing and running a small business is hard! Get the tools, help and advice to make manage your business and your people easier. Browse through our collection of tools, articles, videos and more below!

Stop business owner burnout with better systems

business owner burnout

“I used to like my business, now I can’t stand it. It’s just  not the same anymore.” I have a unique business.  I run around in my pajamas and have fun for a living.  I am a martial arts instructor.  However, I know several “successful” school owners who no longer like their business.  I have

Improve your meetings with these top 5 meeting methods

improve your meetings

Everyone hates sitting in meetings that go on and on, or are completely irrelevant to you. So Brad and Jill tackle top meeting methods that will help improve your meetings so you can waste less time in meetings, and get more of your own work done. They also bring on business owners Tamara Monosoff, the founder

How I learned how to price services and products for my business

pricing strategy

I started an online jewelry business when I was in college to help feed a creative interest (and make some extra money.) As a nineteen-year-old, I didn’t know much about business practices, how to price products or services, or how to drive sales—so a lot of it was trial and error. Over the five years

Crafting a price increase notice: 6 ways to tell your clients

price increase notice

To start, here’s a little price increase notice sample. I then follow it up with 6 ways to how to tell clients you’re raising your prices below: Dear John (your client’s name is John, right?); How are you doing? We used to be so close. Lately there’s been some distance between us; I just want

What to do when a client tells you “no”

what to do when a client says no

As a small business advisor since 2001, I’ve heard a lot of clients say “no”. They say no because they “don’t have the money”. They say no because they have a better idea. They say no because they “just don’t understand” what we’re proposing, or they have too many priorities, or they just don’t like

Cube vs Corner: Social media policies for employees — what’s cool, and what’s not

social media policies for employees

Social media has made some work boundaries a little blurry. We’ve talked about whether or not it’s okay to friend your employees on Facebook in the past, and this time we’re talking about social media policies.  When it comes to social media, employees want to know how do you keep your personal life personal, and professional

How to raise prices without losing clients

raise your prices

I have a conversation like this almost every week: “I’m so tired. I don’t know how I can work any harder. I’ve been at this for 3 years and business is good; I have lots of new business. But I’m working all the time. I haven’t had a vacation in 3 years, because I can’t

3 ways to have more productive meetings with your team

productive meetings

I love my mobile devices. I take notes on my iPad, I carry my phone everywhere. As tools, they make me infinitely more effective over the course of the day. But they have their dark sides too. It only takes a moment of boredom before I’m reflexively checking twitter, or looking at my email inbox,

Hate training employees? Try doing this instead

training employees

Way back in the dark ages of time, before Netflix or TVs, or typewriters, before papyrus or hieroglyphics, our ancestors would sit around a campfire at night and one of the older members of the tribe would tell a story. These stories were not random. They were part of an oral tradition designed to keep

Millennial values: A business owner’s guide to managing Millennials

millennial values

You’ve read the studies about Gen Yers having different values than Gen X or Boomers. You’ve heard all about work/life balance and why us youngin’s really value it. But when it comes to the practical ways we want work/life balance or why it’s one of the core Millennial values, there’s not a whole lot of

Die “Status Meeting”! Die!

status meeting

There is nothing I dread more than a “status meeting”. You know the one where everyone goes around and updates everyone else about what they’ve been working on? Shouldn’t this just be an email? If we are reporting information and not interacting about that infomation, then email does this job just fine, and in much

Why I refuse to check my email after work hours

checking email after work

In college, I wanted a Blackberry. I wanted one badly. (Sad, I know.) Unfortunately, I had this EnV phone that was ‘cool’ for others my age (lame), but when I would text on it, it looked like I was playing a video game with the way it flipped up. I needed to look more ‘professional’