Human Resources

Human resources can be a messy area of any small business -- managing, hiring and firing employees is no easy task! Gain from our expert knowledge, tips and advice on human resources for small business from our collection of blog posts, small business tools and more!

Hottest small business articles | January 2015

hiring employees

For small business owners, the new year often means a lot of new stuff: new budgets, new goals, and new employees. So we focussed on hiring in January. We wanted you to be enlightened and equipped to navigate the murky waters of hiring.  We even gave away one of our most powerful tools, The Business

4 ways to include your team in the hiring process

hiring process

It might be tempting to approach the hiring process in a do-it-yourself fashion. After all, as the leader of your business, you know what you're looking for. You have the details of the role you're hiring for and likely have an ideal candidate in mind, too. But often times, including your

The ULTIMATE Small Business Hiring Guide: Everything you need to know about hiring an employee

the ultimate small business hiring guide

Small business hiring is an essential (and often challenging) facet of entrepreneurship. Any business owner who’s made a bad hire (and most of us have) can tell you the pain of realizing your mistake and trying again and again to “fix” the bad hire, before you finally fire them. Not to mention the

How to ask good interview questions: Be skeptical!

good interview questions

It's always painful to have an opening on your team. Often, the person you're missing was someone you relied on; someone who got stuff done! Now they aren't there; and who's getting that stuff done? It's probably you (in one way or another). That open position is dragging you down. It's no wonder

The phone screen interview: What questions should I ask?

phone interview question

If you've got a good job posting out there, and know clearly what you need to pay, you should have a solid batch of resumes to sift through. Pick out the best, and let's set up some phone screen interviews. But wait. Do I know what questions to ask? What do I need to know at the phone screen

How to write a job posting that attracts great applicants (and repels the ones you DON’T want)

how to write a job posting

The job posting is the most fundamental tool that you have to attract great talent to a job opening, yet many business owners fail to use it effectively. A well written job posting acts like a shining beacon to attract talented folks who share your values and are looking for a terrific opportunity,

Employee Compensation: 3 mistakes small businesses make

employee compensation

Issues surrounding employee compensation come up frequently for the small business owner. When it’s time to start recruiting for a job there’s an inevitable question: how much should I pay employees? What’s a fair wage for this job? Or perhaps you aren’t hiring, but your employees are approaching

Hiring employees? Here’s 5 things you need to know

hiring employees

Hiring employees is hard. It’s time consuming and it’s risky (mistakes are painful and costly). For most of us, it’s not something that we’ve been trained to do. But if our business is going to grow, a big part of our job is going to involve recruiting, selecting, and training new

Employee Interview Guide: The Business Owner Interview Guide

Employee Interview Guide

When you are growing your business, hiring the right people for the right jobs is critical. Making a bad hire in a critical job can set you back six months or more; while making a great hire can accelerate your growth. So how do we find the right people for the right job? Well, that's a complex

How to attract talent to your small business (and how not to)

how to attract talent

There's nothing that makes a business more successful than top-notch talent. When a business owner has a team they can count on, the sky is the limit -- we have all the confidence in the world and it shows. But when we don't have the talent we need, when we aren't confident in our team, we start

4 interview disasters you’ll never forget

the toupee interview disaster

When I'm successful in helping a business to grow, they ultimately need to hire more people. So I get involved in helping them to recruit, interview and hire. Our process is to help write a really excellent job posting that attracts top candidates, then we do a phone screen before we recommend a

Employee retention: Skipping the counter offer

employee retention strategy

Most of the time, when a resignation letter lands on your desk, it’s a surprise. You've worked hard to focus on employee retention and weren’t expecting one of your better employees  to quit (who you thought was happy and satisfied). Your mind starts to spin, and lots of questions start filling your